Terms & Conditions

Find here the terms and conditions of SAINT TEN Hotel

  • Full busines name: MD INTERNATIONAL INVEST LLC - Further in the text SAINT TEN Hotel
  • Address: Svetog Save 10, 11000 Belgrade
  • Industry code: 5510
  • Registration number: 20761741
  • Tax identification number: 107240446
  • Web address: www.saintten.com
  • Phone number: 00381114116633
  • E-mail: info@saintten.com

Find here the terms and conditions of SAINT TEN Hotel:

In the name of MD INTERNATIONAL INVEST LLC, we commit to preserving the privacy of all our customers.

We collect only necessary, basic data about customers/users and the necessary information for business purposes and informing users, following good business practices and aiming to provide quality service.

We provide customers with the option to choose, including the decision of whether they want to be removed from mailing lists used for marketing campaigns.

All customer/user data is strictly protected and accessible only to employees who require this information to perform their duties. All employees of Saint Ten Hotel are responsible for adhering to the principles of privacy protection.

All payments will be affected in Serbian currency - Dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank.

When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

When entering credit card information, confidential data is transmitted over a public network in a protected (encrypted) form using SSL protocol and PKI system, as the current state of the art cryptographic technology.

The security of data during purchases is guaranteed by the payment card processor. At no point are credit card details available to our system.

In case of returning goods and refunding the customer who previously paid by any of the payment cards, either partially or in full, regardless of the reason for the return, Saint Ten Hotel is obliged to process the refund exclusively through VISA, EC/MC, and Maestro payment methods, meaning that the bank, upon the merchant's request, will refund the amount to the cardholder's account.

If you would like to file a complaint regarding the type of service provided, please contact us via email at info@saintten.com

Reservation policy is individual, and upon creating a reservation, guests receive all information regarding the applicable reservation policy.